Blackberry link communicates to the device over http/https traffic. if the computer is unable to ping the device or access the discovery.cgi page then a firewall or anti-virus software may be blocking connectivity to the device.. Blackberry link will not detect the blackberry 10 smartphone when connected using wi-fi. back to top ↑ cause antivirus, or other third-party applications with firewall functionality are installed on the computer and are blocking the blackberry 10 smartphone from making a connection to the computer. verify whether the blackberry 10. I can not run blackberry link on my pc with windows seven, the z10 is not recognized. i tried to uninstall the drivers from control panel and then to reinstall them, my pc regularly "see" z10 as a device but blackberry link still not recognizes it..
Problems recognizing and synching with blackberry q10 smartphone with pc i know that the problem is with my pc because i hooked the phone up to my wife's and it was immediately recognized and prompted to install the blackberry link application. like so many people i have had a nightmare trying to connect my q10 and prior to. I have a blackberry z10. i have been trying to solve this issue for 3 months and it's killing me. i am willing to donate a few dollars to anyone who can help solve this issue. model: blackberry z10 (stl100-2) issues: - z10 will not charge on power outlet. - z10 will not be recognized when plugged into computer.. Link supports blackberry devices running blackberry 10 os and blackberry playbook tablets running blackberry playbook os 2.1. you can use blackberry link on a computer to:.